{"id":57706,"date":"2023-09-25T13:52:15","date_gmt":"2023-09-25T10:52:15","guid":{"rendered":"https:\/\/migration.gov.gr\/?page_id=57706"},"modified":"2023-09-29T11:10:52","modified_gmt":"2023-09-29T08:10:52","slug":"fro-complaints","status":"publish","type":"page","link":"https:\/\/migration.gov.gr\/en\/fro-complaints\/","title":{"rendered":"\u0398\u03b5\u03bc\u03b5\u03bb\u03b9\u03ce\u03b4\u03b7 \u0394\u03b9\u03ba\u03b1\u03b9\u03ce\u03bc\u03b1\u03c4\u03b1 &#8211; \u039c\u03b7\u03c7\u03b1\u03bd\u03b9\u03c3\u03bc\u03cc\u03c2 \u039a\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03b9\u03ce\u03bd"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"57706\" class=\"elementor elementor-57706\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d24d26b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d24d26b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98f6606\" data-id=\"98f6606\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a171e58 elementor-widget elementor-widget-heading\" data-id=\"a171e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fundamental Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d952659 elementor-widget elementor-widget-heading\" data-id=\"d952659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints Mechanism<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b636db8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b636db8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d183ca2\" data-id=\"d183ca2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00f357d elementor-widget elementor-widget-text-editor\" data-id=\"00f357d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Fundamental Rights Officer (FRO) at the Ministry of Migration and Asylum has the duty to handle and examine, at a preliminary stage, complaints for alleged violations of human rights during access to territory and\/or reception and\/or asylum procedures in Greece. The Fundamental Rights Officer transfers the complaints, if declared admissible, to the National Transparency Authority or to competent authorities in accordance with the applicable legislation and he is kept informed of the progress of the complaints.<\/p><p>The Fundamental Rights Officer treats all complaints with confidentiality, acts with autonomy and is independent in the performance of his duties. \u00a0<\/p><p>A third-country national may submit a complaint to the Fundamental Rights Officer if he\/she believes that he\/she is directly affected by state actions or omissions and he\/she considers that one or more of his\/her fundamental rights have been violated.<\/p><p>You can submit your complaint and the necessary attachments via:<\/p><p>a) The website of Ministry of Migration and Asylum at:<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd5e418 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"dd5e418\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/migration.gov.gr\/en\/fro-complaints-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0395\u0399\u03a3\u039f\u0394\u039f\u03a3 \u03a3\u03a4\u0397\u039d ONLINE \u03a5\u03a0\u039f\u0392\u039f\u039b\u0397 \u039a\u0391\u03a4\u0391\u0393\u0393\u0395\u039b\u0399\u0391\u03a3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8879b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3a8879b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/migration.gov.gr\/en\/fro-complaints-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ONLINE COMPLAINT FORM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-298cbfc elementor-widget elementor-widget-text-editor\" data-id=\"298cbfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>\u03a4his Complaint Form<strong> :<\/strong><\/p><p><strong>\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b838794 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b838794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/migration.gov.gr\/wp-content\/uploads\/2023\/09\/\u0388\u03bd\u03c4\u03c5\u03c0\u03bf-\u03ba\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2_\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac-FINAL-v1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0388\u03bd\u03c4\u03c5\u03c0\u03bf \u039a\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2 (\u039b\u03ae\u03c8\u03b7)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db56150 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"db56150\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/migration.gov.gr\/wp-content\/uploads\/2023\/09\/Complaint-Form-FRO_English-FINAL-v1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Complaint Form (Download)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b080d7c elementor-widget elementor-widget-text-editor\" data-id=\"b080d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>which should be sent, either<\/p><p>b) duly completed and signed, by e-mail to:<\/br> <span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}\">\u00a0<\/span><a href=\"mailto:fro-complaints@migration.gov.gr\"><span data-ccp-charstyle=\"Hyperlink\">fro<\/span><span data-contrast=\"none\">&#8211;<\/span><span data-contrast=\"none\">complaints<\/span><span data-contrast=\"none\">@<\/span><span data-contrast=\"none\">migration<\/span><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">gov<\/span><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">gr <\/span><\/a>or<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d19c23 elementor-widget elementor-widget-text-editor\" data-id=\"2d19c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>c) duly completed and signed, at the following address:<\/p><p>Fundamental Rights Officer<\/p><p class=\"translation-block\">Ministry of Migration and Asylum<\/p><p>Thivon Avenue 196-198<\/p><p>182 33 Ag. Ioannis Rentis \u2013 Nikaia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6ecae1\" data-id=\"a6ecae1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fbd3e96 elementor-widget elementor-widget-image\" data-id=\"fbd3e96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/migration.gov.gr\/wp-content\/uploads\/2020\/05\/nomothesia.svg\" class=\"attachment-large size-large wp-image-819\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67ae710 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67ae710\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63ab4ca\" data-id=\"63ab4ca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0398\u03b5\u03bc\u03b5\u03bb\u03b9\u03ce\u03b4\u03b7 \u0394\u03b9\u03ba\u03b1\u03b9\u03ce\u03bc\u03b1\u03c4\u03b1 \u039c\u03b7\u03c7\u03b1\u03bd\u03b9\u03c3\u03bc\u03cc\u03c2 \u039a\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03b9\u03ce\u03bd \u039f \u03a5\u03c0\u03b5\u03cd\u03b8\u03c5\u03bd\u03bf\u03c2 \u03a0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1\u03c2 \u0398\u03b5\u03bc\u03b5\u03bb\u03b9\u03c9\u03b4\u03ce\u03bd \u0394\u03b9\u03ba\u03b1\u03b9\u03c9\u03bc\u03ac\u03c4\u03c9\u03bd (\u03a5\u03a0\u0398\u0394) \u03c3\u03c4\u03bf \u03a5\u03c0\u03bf\u03c5\u03c1\u03b3\u03b5\u03af\u03bf \u039c\u03b5\u03c4\u03b1\u03bd\u03ac\u03c3\u03c4\u03b5\u03c5\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u0391\u03c3\u03cd\u03bb\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03b1\u03c1\u03bc\u03bf\u03b4\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03b7 \u03c3\u03c5\u03bb\u03bb\u03bf\u03b3\u03ae \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03ba\u03b1\u03c4\u03b1\u03c1\u03ba\u03c4\u03b9\u03ba\u03ae \u03b1\u03be\u03b9\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7 \u03ba\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03b9\u03ce\u03bd \u03b3\u03b9\u03b1 \u03c6\u03b5\u03c1\u03cc\u03bc\u03b5\u03bd\u03b5\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b2\u03ac\u03c3\u03b5\u03b9\u03c2 \u0398\u03b5\u03bc\u03b5\u03bb\u03b9\u03c9\u03b4\u03ce\u03bd \u0394\u03b9\u03ba\u03b1\u03b9\u03c9\u03bc\u03ac\u03c4\u03c9\u03bd \u03ba\u03b1\u03c4\u03ac \u03c4\u03b7\u03bd \u03b5\u03af\u03c3\u03bf\u03b4\u03bf \u03c3\u03c4\u03b7 \u03c7\u03ce\u03c1\u03b1, \u03c4\u03b7\u03bd \u03c5\u03c0\u03bf\u03b4\u03bf\u03c7\u03ae \u03c0\u03bf\u03bb\u03b9\u03c4\u03ce\u03bd \u03c4\u03c1\u03af\u03c4\u03c9\u03bd \u03c7\u03c9\u03c1\u03ce\u03bd \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03b1\u03c3\u03af\u03b5\u03c2 \u03c7\u03bf\u03c1\u03ae\u03b3\u03b7\u03c3\u03b7\u03c2 \u03b4\u03b9\u03b5\u03b8\u03bd\u03bf\u03cd\u03c2 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1\u03c2 \u03c3\u03c4\u03b7\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1. \u039f \u03a5\u03c0\u03b5\u03cd\u03b8\u03c5\u03bd\u03bf\u03c2 \u03a0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1\u03c2 \u0398\u03b5\u03bc\u03b5\u03bb\u03b9\u03c9\u03b4\u03ce\u03bd \u0394\u03b9\u03ba\u03b1\u03b9\u03c9\u03bc\u03ac\u03c4\u03c9\u03bd \u03b4\u03b9\u03b1\u03b2\u03b9\u03b2\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b9\u03c2 \u03ba\u03b1\u03c4\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b5\u03c2, \u03b5\u03c6\u03cc\u03c3\u03bf\u03bd [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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