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Fundamental Rights

Complaints Mechanism

The Fundamental Rights Officer (FRO) at the Ministry of Migration and Asylum has the duty to handle and examine, at a preliminary stage, complaints for alleged violations of human rights during access to territory and/or reception and/or asylum procedures in Greece. The Fundamental Rights Officer transfers the complaints, if declared admissible, to the National Transparency Authority or to competent authorities in accordance with the applicable legislation and he is kept informed of the progress of the complaints.

The Fundamental Rights Officer treats all complaints with confidentiality, acts with autonomy and is independent in the performance of his duties.  

A third-country national may submit a complaint to the Fundamental Rights Officer if he/she believes that he/she is directly affected by state actions or omissions and he/she considers that one or more of his/her fundamental rights have been violated.

You can submit your complaint and the necessary attachments via:

a) The website of Ministry of Migration and Asylum at:



Τhis Complaint Form :



which should be sent, either

b) duly completed and signed, by e-mail to: or

c) duly completed and signed, at the following address:

Fundamental Rights Officer

Ministry of Migration and Asylum

Thivon Avenue 196-198

182 33 Ag. Ioannis Rentis – Nikaia

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Viber Community

 Viber Community for Issues of Migration and Asylum

The Ministry of Migration and asylum has created a Viber Community in order to provide accurate and timely information regarding issues of migration and asylum. Please click on the following link, or scan the QR code in order to connect: