Welcome to Greece


Προσωρινή Προστασία Temporary Protection Тимчасовий захист

Στέγαση Accommodation Мешкання

Εκπαίδευση Education Освіта

Ψυχοκοινωνική Υποστήριξη Mental Health Лінія психосоціальної підтримки

call 10306 (select 4)

Arrival at the Airport or by Road

You may enter Greece by following the procedures below:

1. Holders of a Ukrainian biometric passport may enter through all entry points (land and air) with a maximum stay of 90 days.

2. Holders of a Ukrainian passport without biometric features (old type) may enter from all entry points; a transit visa is required with a maximum stay of 90 days.

Attention: for the above cases, the National Police will stamp your passport with the date of entry

3. Ukrainian citizens who do not have travel documents may enter only from the Passport Control Department in Promahon (tel. 0030-23230 41079) where you will be issued a document by the staff of the Ukrainian Embassy in Greece. This procedure allows you to stay for a maximum of 90 days.

4. In case your children do not have travel documents, National Police officials will note under the entry stamp on your own passport the number of minor children you are accompanying.

Attention: in this case, you will have to show a certificate of marital status or a birth certificate of your children. If you do not have either of these documents, you must complete and submit a solemn declaration stating the number of children, their first name, surname, gender and date of birth.

Provision of Temporary Protection

Within the 90-day period, you will be granted a one (1)-year temporary protection by the Asylum Service of the Ministry of Migration and Asylum; this gives you the right of access to the labor market and to medical care, in accordance with Directive 2001/55 of the Council of the European Union. Regarding the procedure for granting temporary protection, please contact by phone 0030-2131629600 or via email: ukraine@migration.gov.gr

Important: The process of granting temporary protection is provided free of charge by the Ministry of Migration and Asylum. More specifically, free interpreting services are provided at the helpdesk during the full registration procedure in order for the temporary protection residence permit to be served to the beneficiary. The permit also indicates your/ provides you with tax identification number (AFM) and social security number (AMKA).

Material Provisions and Accommodation

There is the possibility of short-term accommodation in the open structure of Sintiki for those who wish, until the process of issuing travel documents, where required, is completed.

Those who wish to be accommodated for a longer period of time may submit a request to: https://migration.gov.gr/accomodation-ukraine/

The Ministry of Migration and Asylum will provide you with accommodation immediately, in accommodation structures already available.

Unaccompanied Minors

In the case of unaccompanied minors, the National Mechanism for the Identification and Protection of Unaccompanied Minors of the Ministry of Migration and Asylum is activated for the transfer of the children to special emergency accommodation facilities; thereafter, the relevant identification (if necessary) and guardianship procedure is followed.

All Ukrainian citizens residing in Greece who are going to receive and provide care for their minor relatives from Ukraine arriving in Greece, are kindly requested to receive them from the entry points. Specifically, the adult relatives should be present at the entry points (e.g., Promachonas Border Station) during the minors’ arrival holding the necessary legal documents that prove their family relationship. Additionally, they should also hold the documents that prove the consent of the minor’s parents concerning the assignment of the custody to the adult relative in Greece. Upon assessment by the Greek authorities and the Implementing Partners of the National Emergency Response Mechanism for Unaccompanied Minors in precarious living conditions, the adult relatives will be able to undertake the care/ custody of their minor relative.

Contact Information:


(24 hour line): 0030 2132128888

Email: ssuam.tracing@migration.gov.gr

All procedures are performed with the help of a certified interpreter.

Συχνές Ερωτήσεις FAQ Часті запитання

Service Point & Hotline Ελληνικού Ερυθρού Σταυρού/ Service Point & Hotline of Hellenic Red Cross

+30 210 5126300, +30 210 5140440, +30 6934724893 (WhatsApp, Viber), mf@redcross.gr
Τρέχoν Σύνολο μέχρι 24-5-2022/Running Τotal up to 24-5-2022 = 30 350
M.O. μέχρι 24-5-2022/Average up to 24-5-2022, M=334 (ανά ημέρα/ per day)
M.O. Μαρτίου/Αverage March= 472, M.O. Απριλίου/Average April= 259, M.O. Μαίου/Average May= 269 (ανά ημέρα/per day)

National Mechanism of Urgent Response for unaccompanied minors in precarious living conditions

Η Ειδική Γραμματεία Προστασίας Ασυνόδευτων Ανηλίκων δραστηριοποιείται ήδη με την συνδρομή Πρεσβειών, Διεθνών Οργανισμών και ΜΚΟ για τον εντοπισμό ασυνόδευτων ανηλίκων στα σύνορα της Ουκρανίας με άλλες ευρωπαϊκές χώρες, προκειμένου είτε να προσφερθεί τεχνογνωσία, είτε να ρυθμιστούν θέματα μεταφοράς και φιλοξενίας των παιδιών αυτών στην Ελλάδα.

Σε περίπτωση άφιξης ασυνόδευτων ανηλίκων στα ελληνικά σύνορα, ενεργοποιείται ο Εθνικός Μηχανισμός Εντοπισμού και Προστασίας Ασυνόδευτων Ανηλίκων του Υπουργείου Μετανάστευσης και Ασύλου για τη μεταφορά των παιδιών σε ειδικές δομές επείγουσας φιλοξενίας και κατόπιν ακολουθείται η προβλεπόμενη διαδικασία ταυτοποίησης (αν είναι απαραίτητο).

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Viber Community

 Viber Community for Issues of Migration and Asylum

The Ministry of Migration and asylum has created a Viber Community in order to provide accurate and timely information regarding issues of migration and asylum. Please click on the following link, or scan the QR code in order to connect: