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Replacement of the papers issued to applicants for International Protection (triptych) by the new cards (Crete and Western Greece)

The Asylum Service informs that as from Friday 25.06.2021, new cards will be issued and granted to applicants for international protection, that will replace the old (triptychs) whose validity expires on 30.06.2021.   

Residents of apartments in the ESTIA program in Crete and Western Greece  are kindly requested to search for the time and day of their scheduled appointment at the electronic address: by entering their case number.  

It is pointed out that the service points will be:

  1. For those residing in Crete:the Asylum Office of Crete, Ifestou and Elefthernis, Heraklion (Kaminia), Postal Code: 713 03, Tel: 2810-259338, Fax: 2810-259339, for all those residing in Crete.
  2. For those residing in the territory of Western Greece:the Regional Asylum Office of Western Greece, Kapodistriou 92 & Panachaikou, 26224, Patras, Tel: 2610-318171,2610-323219 Fax: 2610-318177.

For the observance of the protection measures by Covid 19 - the interested parties are requested to arrive 10 minutes before their scheduled appointment.  

It is reminded that the new Ιnternational Protection Applicant's Card, in the form of the smart card that will replace the old ones (triptychs), are issued with a built-in microprocessor and with electronic registration and renewal. They will also include a unique number (UID), which is not modifiable and is related to a fingerprint, while the competent authorities of issuance and issuance will keep an electronic file.  

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