Welcome to Greece
Contact - Information
- Application of temporary protection under Presidential Decree 80/2006 due to the mass influx of displaced persons from Ukraine
Προσωρινή Προστασία Temporary Protection Тимчасовий захист
Στέγαση Accommodation Мешкання
Εκπαίδευση Education Освіта
Arrival at the Airport or by Road
You may enter Greece by following the procedures below:
1. Holders of a Ukrainian biometric passport may enter through all entry points (land and air) with a maximum stay of 90 days.
2. Holders of a Ukrainian passport without biometric features (old type) may enter from all entry points; a transit visa is required with a maximum stay of 90 days.
Attention: for the above cases, the National Police will stamp your passport with the date of entry
3. Ukrainian citizens who do not have travel documents may enter only from the Passport Control Department in Promahon (tel. 0030-23230 41079) where you will be issued a document by the staff of the Ukrainian Embassy in Greece. This procedure allows you to stay for a maximum of 90 days.
4. In case your children do not have travel documents, National Police officials will note under the entry stamp on your own passport the number of minor children you are accompanying.
Attention: in this case, you will have to show a certificate of marital status or a birth certificate of your children. If you do not have either of these documents, you must complete and submit a solemn declaration stating the number of children, their first name, surname, gender and date of birth.
Provision of Temporary Protection
Within the 90-day period, you will be granted a one (1)-year temporary protection by the Asylum Service of the Ministry of Migration and Asylum; this gives you the right of access to the labor market and to medical care, in accordance with Directive 2001/55 of the Council of the European Union. Regarding the procedure for granting temporary protection, please contact by phone 0030-2131629600 or via email: firstname.lastname@example.org
Important: The process of granting temporary protection is provided free of charge by the Ministry of Migration and Asylum. More specifically, free interpreting services are provided at the helpdesk during the full registration procedure in order for the temporary protection residence permit to be served to the beneficiary. The permit also indicates your/ provides you with tax identification number (AFM) and social security number (AMKA).
Material Provisions and Accommodation
There is the possibility of short-term accommodation in the open structure of Sintiki for those who wish, until the process of issuing travel documents, where required, is completed.
Those who wish to be accommodated for a longer period of time may submit a request to: https://migration.gov.gr/accomodation-ukraine/
The Ministry of Migration and Asylum will provide you with accommodation immediately, in accommodation structures already available.
In the case of unaccompanied minors, the National Mechanism for the Identification and Protection of Unaccompanied Minors of the Ministry of Migration and Asylum is activated for the transfer of the children to special emergency accommodation facilities; thereafter, the relevant identification (if necessary) and guardianship procedure is followed.
All Ukrainian citizens residing in Greece who are going to receive and provide care for their minor relatives from Ukraine arriving in Greece, are kindly requested to receive them from the entry points. Specifically, the adult relatives should be present at the entry points (e.g., Promachonas Border Station) during the minors’ arrival holding the necessary legal documents that prove their family relationship. Additionally, they should also hold the documents that prove the consent of the minor’s parents concerning the assignment of the custody to the adult relative in Greece. Upon assessment by the Greek authorities and the Implementing Partners of the National Emergency Response Mechanism for Unaccompanied Minors in precarious living conditions, the adult relatives will be able to undertake the care/ custody of their minor relative.
Work Hours: Monday – Friday 08:00 – 22:00, Saturday 11:00 - 19:00
Telephones: 0030 2132128888, 0030 6942773030, via WhatsApp or Viber
All procedures are performed with the help of a certified interpreter.
Athena card is a free unlimited travel card for all means of public transportation in Athens.
From Monday 30.05.2022, with your AMKA and an identification document (passport or service note or temporary protection residence permit) you can go to a metro ticket office and get your personalized card, the athena card. Subsequently, you visit the website of IDIKA(https://www.idika.gr/athenacard/) and follow the procedures there for the activation of 90 days free travel
You need to wait for 3 working days before you can go to a metro station and put your athena card in a machine and press subsidy, the card is then subsidized for 90 days of free travel. After 90 days you need to re-subsidize.
a. Visit the website of IDIKA https://www.idika.gr/
B. Press athena card for unemployed and disabled
C. On the top right there is an "ENTRY" button
D. Choose alternative certification for refugees from Ukraine
E. Write the number of the athena card
F. Fill in an 8-digit password of your choice
G. Fill in your AMKA
Up to the age of 6 the travel is free. From 7 years old and over you can issue a card for your child the same way as you do for you. THIS HAS NOTHING TO DO WITH THE ISSUANCE OF AFM.
Από 1the From 1st of June 2022, you can go to the offices of OASTH, 90 Alexandrou Papanastasiou Street, 546 44, ground floor, where you can apply for a travel card.
In addition, OASTH gives you the opportunity to submit your application electronically, at cards.oasth.gr, where you will select HELEXPO as the receiving point up until May 31st.
As an identification document you will need to have with you the Temporary Protection Residence Permit or, alternatively, the passport with which you entered Greece after February 24th 2022.
For any issue that may arise regarding your appointment, send an email to email@example.com.
A) If you have pre-registered and have booked an appointment for Athens / Crete, you don’t need to go to your appointment
B) If you have not pre-registered, you don’t need to pre-register
Please inform us via email at firstname.lastname@example.org and let us know of all the names of the interested parties for temporary protection and you will be contacted to book an appointment.
Since 28/03/2022, there is a special self-registration platform of the Ministry of Migration and Asylum, https://apps.migration.gov.gr/temporary-protection/?lang=en, where you will be able, by filling in your personal details, to schedule an appointment (date and time of arrival), at the four Regional Offices of the Asylum Service, namely:
- Regional Asylum Office of Attica,2 P. Kanellopoulou Street, ZIP 101 77, Athens,
- Regional Asylum Office of Alimos, 6 Dodekanissou str., postal code 17456, Alimos (building of IOM)
- Regional Asylum Office of Thessaloniki,5 Pontou Street - Lachanagoras area, ZIP 54628 Kalochori Thessaloniki,
- Regional Asylum Office of Patra,92 Kapodistriou & Panachaikou Street - ZIP 26224 Street, Patra
- Regional Asylum Office of Crete,Ifaistoi and Elefthernis Streets, Heraklion, ZIP 713 03
No, the Greek authorities will not deport you. You will be able to apply for temporary protection status before the expiration of 90 days from your entry to Greece (if you have entered from February 24th and later).
The 90-day deadline applies only to the country in which you are considered to reside. Therefore, it starts upon your entry in Greece and stops when you leave. Please note that this deadline expires once you apply for and receive temporary protection status. From that moment on, you will have the right to stay in Greece for at least one year.
Please send an email to the following email address for displaced people from Ukraine: email@example.com You will need to provide your details (name, surname, location, phone number) and the relevant department will contact you directly.
57 Questions & Answers
Service Point & Hotline Ελληνικού Ερυθρού Σταυρού/ Service Point & Hotline of Hellenic Red Cross
National Emergency Response Mechanism for unaccompanied minors in precarious living conditions
The Special Secretariat for the Protection of Unaccompanied Minors is already active with the assistance of Embassies, International Organizations and NGOs to identify unaccompanied minors at the borders of Ukraine with other European countries, in order to either offer expertise, or to regulate matters of transportation and accommodation of these children in Greece.
In the event of the arrival of unaccompanied minors at the Greek borders, the National Mechanism of Urgent Response is activated to transfer the children to special emergency accommodation structures and then the prescribed identification procedure is followed (if necessary).
Monday - Friday 08:00 - 22:00
Saturday 11:00 - 19:00
0030 6942773030, via WhatsApp or Viber