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  • Travel documents are individual. Ιn order to apply for travel documents you have to be a recognized refugee or an alien with Subsidiary Protection.
  • Αν είστε δικαιούχος καθεστώτος πρόσφυγα, τα ταξιδιωτικά έγγραφα τα δικά σας και της οικογένειάς σας  διαρκούν πέντε (5) έτη από την έκδοσή τους.  Αυτή η διάρκεια ισχύει αν είστε ενήλικος/η  ή ανήλικος που έχει συμπληρώσει τα δεκατέσσερα (14) έτη της ηλικίας σας. Η διάρκεια είναι τρία (3) έτη αν είστε ανήλικος κάτω των δεκατεσσάρων (14) χρόνων.

In order to apply for travel documents: 

  • You can apply to Passport Offices of the Greek Police. You should choose a Passport Office from the list below according to your current place of residence. You have to submit an application that is provided by the Passport Office and additional documents/administrative fee that are described below. The Passport Office will also take your fingerprints.
  • When you apply you should have with you your Residence Permit (ADET). If you don't have a Residence Permit your Applicant's Card should have the indication "Residence Permit is Pending." In this case you need to bring your Applicant's Card with you.
  • Για να κάνετε αίτηση ταξιδιωτικών εγγράφων για τα παιδιά σας, χρειάζεστε τα ίδια δικαιολογητικά/παράβολο τα οποία  περιγράφονται παρακάτω. Επίσης, εάν τα παιδιά σας είναι άνω των έξι (6) ετών θα πρέπει να τα πάρετε μαζί σας στο Γραφείο Διαβατηρίων για να ληφθούν και τα δικά τους δακτυλικά αποτυπώματα.

  • Όταν θα καταθέσετε τα δικαιολογητικά θα σας δοθεί ένα αποδεικτικό από το γραφείο διαβατηρίων. Αυτό το αποδεικτικό δεν πρέπει  να το χάσετε γιατί θα σας χρειαστεί κατά την παραλαβή του ταξιδιωτικού σας εγγράφου.

  • If you have submitted an application for travel documents before May 30, 2020 in the Asylum Service offices, apart from the above documents, you also have to submit to the Passport Office the decision of the Asylum Service that shows that your application for travel documents has been approved. 
  • In order to see if your decision is ready you have to look at the announcements for Decisions on Travel Document ApplicationsYou can search for your decision in the announcements of the Asylum Service hereaccording to your case number.
  • If you have submitted an application after May 30, 2020, a decision won’t be issued and you don’t need to submit a decision.

 

Choose a Passport Office according to your current place of residence:

Attica Aliens Directorate / Athens Aliens Department

If your place of residence is:Athens, Piraeus, East Attica, West Attica, Cyclades.

Address: 24 Petrou Ralli St, zip code: 177 78, Athens

Tel.: 2103405828

E-mail: tallodathinon.anagnprosf@astynomia.gr

Fax: 2103405818

Days & Times of Operation:

Week Days

Times of Operation & Service

Monday through Friday

07.00 until 15.00

Ioannina Police Directorate / Ioannina Passport Office

If your place of residence is:Thesprotia, Ioannina, Corfu

Address: 11, 28th October St., zip code 45444, Ioannina

Tel.: 2651065970, 2651065933

E-mail: adioanninon.gd@astynomia.gr

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Thessaloniki Police Directorate / Western Thessaloniki Aliens Department

If your place of residence is:: Thessaloniki, Chalkidiki

Address: 4 Dodekanissou, zip code 54626, Thessaloniki.

Tel.: 2310 558016

Ε-mail: talloddytthessalonikis@astynomia.gr

Appointments via email

Regional Asylum Office of Thessaloniki/Aliens Department

Offers services only to applicants that live in Domes

Address: 5 Pontou St. zip: 54628, Thessaloniki 

Tel.: 2310 751775 (extension. 201)

Email: talloddytthessalonikis@astynomia.gr.gr

Ωράριο Λειτουργίας: Καθημερίνα, Δευτέρα έως Παρασκευή, 7:30 – 15:00.

Alexandroupolis Police Directorate / Alexandroupolis Passport Office

If your place of residence is:  Rodopi, Evros

Address: 6 Karaiskaki Georgiou St. Alexandroupoli, zip code: 68132, Evros

Tel:. 2551066175, 2551066176

E-mail: diavatiria.dalexandroupolis@astynomia.gr

Days and Times of Operation (After Appointment):

Week DaysOperation TimesService Times
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή07:30 until 15:3007:30 until 15:00
Wednesday14:00 until 22:0014:00 until 21:30
Saturday08:00 until 15:0008:00 until 14:30
Police Headquarters Xanthi/Office of Passports

If your place of residence is:: Xanthi

Address: 2A Nestou, zip code: 67131, Xanthi

Τηλ.: 2541084169

E-mail: diavat.xanthis@astynomia.gr

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Achaia Police Directorate / Patras Passport Office

If your place of residence is: Etolokarnania, Achaia, Kefallinia, Zakynthos

Address: 52 Gounari and Ipsilandou St, zip code: 26224, Patra

Tel.: 2610695073, 2610625658

Fax: 213152771

E-mail: gd.adachias@astynomia.gr

 

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

08:00 until 15:00

08:00 until 15:00

Wednesday

14:00 έως 21:00

14:00 έως 21:00

Saturday

08:00 until 15:00

08:00 until 15:00

Police Headquarters Korinthos/ Office of Passports Korinthos

If your place of residence is: Korinthia, Argolida

Address: 51 Ermou St., zip code: 20100, Korinthos

Tel.: 2741077240, 2741077241

Φαξ: 2741024278
E-mail: adkorinthias@astynomia.gr

Days and Times of Operation (After Appointment)

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Heraklion Police Directorate / Heraklion Passport Office

If your place of residence is: Iraklio, Lasithi.

Address: 1 Agiou Artemiou St., Police Mansion, zip code: 71601, Nea Alikarnassos Irakliou

Tel.: 2810274028, 2810274094

E-mail: passport.her@astynomia.gr

Days & Times of Operation (After appointment)

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Lesvos Police Directorate / Lesvos Passport Office

If your place of residence is: Lesvos

Address: 2 Strati Mirivili & Miltou Kountoura St., zip code: 81100, Mitilini

Tel.: 2251022353

E-mail: adlesvou@astynomia.gr

Days & Times of Operation (After appointment)

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Samos Police Directorate / Samos Passport Office

If your place of residence is:: Samos, Ikaria, Fournoi.

Address: 3 Presveos Dim. Nikolareizi, zip code: 83100, Samos

Τηλ.: 2273087076

E-mail: adsamou@astynomia.gr

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Chios Police Directorate / Chios Passport Office

If your place of residence is: Chios

Address: 1 Polemidi, zip code: 82132, Chios

Tel.: 2271028859

Fax: 2271028839

E-mail: adchiou@astynomia.gr

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Leros Police Department / Leros Passport Office

If your place of residence is: Leros.

Address: Agia Marina Lerou, zip code: 85400, Leros

Tel.: 2247022222
E-mail: atlerou@astynomia.gr

Days & Times of Operation:

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:00

07:30 έως 14:00/14:30

Wednesday

07:30 until 15:00

07:30 έως 14:00/14:30

Saturday

07:30 until 15:00

07:30 έως 14:00

B' Police Headquarters Dodekanisou/ Office of Passports Kos

If your place of residence is:  Kos, Patmos, Kalimnos, Nisyros, Astipalaias, Pserimos, Lipsi, Arkioi (B' D.A. Dodekanissou)

Address: 2 Akti Miaouli St., zip code: 85300, Kos, Κως
Τel.: 2242022444

E-mail: baddodekanisou@hellenicpolice.gr

Days & Times of Operation (After appointment)

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00

08:00 until 14:30

Dodecanese 1st Police Directorate / Rhodes Passport Office

If your place of residence is: Rodos, Karpathos, Tilos, Kasos, Chalki and Symi.

Address: 1 Eleftherias Square, zip: 85131, Rhodes
Tel: 2241044152, 2241044155

Email: aaddodekanisou@astynomia.gr

Days & Times of Operation (Monday-Friday for submission of new applications)

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:00 (Operation and pick up of documents)

 
Police Headquarters Chania/ Office of Passports Chania

If your place of residence is: Chania, Rethymno

Διεύθυνση: Λ.Ηρακλείου 23 – Χανιά, 73134
Τηλ.: 2821025797, 2821025798

Email: atchanion@astynomia.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Evia/Office of Passports Livadia

If your place of residence is:Viotia, Evritania, Fthiotida, Fokida.

Address: 51 Filonos 51, zip: 321 31, Livadia

Tel.: 2261089225, 2261089226

Φαξ: 2261089226

Email:adviotias@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Evia/Office of Passports Chalkida

If your place of residence is: Evia

Address: 153 Arethousis & Ag. Ioanou, zip 341 33, Chalkida 

Tel.: 2221024776, 2221024878.

Fax: 2261089226

Email: adevias@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Larisa/Office of Passports Larisa

If your place of residence is: Magnesia, Larisa, Trikala.

Address: 14 G.Papandreou & Mouson, zip 41334, Larisa

Tel.:  2410672899

Fax: 2410672898

Email: adlarisas@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Ilia/Office of Passports Pyrgos

If your place of residence is: Ilia

Address: 1 Dionysou, zip: 27100, Pyrgos

Tel: 2621081785, 2621081787, 2621081788.

Fax: 2621081786

Εmail: adileias@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Orestiada Police Directorate / Orestiada Passport Office

If your place of residence is: Orestiada

Address: 4 Vas. Konstantinou, Orestiada, zip: 68200

Tel .: 2552027199

Fax: 2552027599

Εmail:  adorestiadas.director@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Kavala /Office of Passports Kavala

If your place of residence is: Kavala, Drama

Address: 119 Omonias, Kavala, 65403

Tel.: 2510622280

Fax: 2510622283

Email:  adkavalas@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Serres / Office of Passports Serres

If your place of residence is: Serres.

Address: 3 Kerasountos, Serres, zip: 62123

Tel : 2321097657, 2321090959

Fax: 2321097658

Email: adserron@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Kilkis/Office of Passports Kilkis

If your place of residence is: Kilkis

Address: 3 Anthipastinomou Georgiou Kabouroglou, zip 61100, Kilkis.

Tel.: 2341029404

Fax: 2341029490

Email: adkilkis@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Imathia /Office of Passports Veria

If your place of residence is: Imathia, Pela, Pieria

Address: 9 Petroula Sotiri & Sampsountos, zip: 59132, Veria.

Tel: 2331076650, 2331076604

Fax: 2331076605

Email:  adimathias@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Grevenon/Office of Passports Grevenon

If your place of residence is: Grevena, Kastoria, Kozani, Florina.

Address: 34 Evagelistrias, 51100, Grevena

Tel: 2462087868, 2462087864

Fax: 2462087891

Email: adgrevenon@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Preveza /Office of Passports Preveza

If your place of residence is: Preveza, Arta and Levkada.

Address: 200 Ioanina Avenue, Preveza, zip: 48100

Tel.: 26820 89879

Fax: 26820 89878

Email: adprevezas@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30
Police Headquarters Arkadia /Office of Passports Tripoli

If your place of residence is: Arkadia, Lakonia and Messinia.

Address: 29 Soutsou Alexandrou & 20 Sahtouri Georgiou, Tripoli, zip: 22132, Arkadia.

Tel.: 2710227922

Fax: 2710227991

Email: adarkadias@hellenicpolice.gr

Week Days

Operation Times

Service Times

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

Wednesday

14:00 until 22:00

14:00 until 21:30

Saturday

08:00 until 15:0008:00 until 14:30

Documents you need to submit with your application for travel documents if you are a Recognized Refugee.

  1. Solemn Declaration application for the issue of travel documents which can be provided by the Passport Office
  2. Copy of the International Protection decision document.
  3. Copy of the Residence Permit decision document (ADET).
  4. Two recent photographs (passport type).
  5. Administrative Fee(Information on e-Administrative Fee)

Documents you need to submit with your application for travel documents if you a beneficiary of Subsidiary Protection.

  1. Solemn Declaration application for the issue of travel documents which can be provided by the Passport Office
  2. Copy of your Subsidiary Protection decision document that specifies that you have the right to travel documents from the Greek State. If the above mentioned decision does not include the above specification, you are required to provide a document that objectively proves that the authorities of your country of origin can not issue to you a national passport (e.g., a relevant declaration issued from the Embassy of your country of origin in Greece).
  3. Copy of the Residence Permit decision document (ADET).
  4. Two recent photographs (passport type).
  5. Administrative Fee(Information on e-Administrative Fee)

Additional information regarding applications for children:

  • When you have joint custody of your children with your spouse and you can't both be present at the Passport Office for the application of your children, a written consent is needed from the parent that won't be able to be there. The signatures in the written consent need to be authenticated.
  • When you have the sole custody of your children and there is no official document that proves this (e.g., divorce certificate, death certificate) you need to submit to the Passport Office, a Sworn Declaration of article 2, paragraph 6 of the Joint Ministry Decision 10302/ΦΕΚ Β΄2036/30-5-2020. In the Sworn Declaration you have to state that you have the sole custody of your children due to a specific event (e.g., divorce, death) but an official document from your country of origin can not be acquired to prove this.
  • If you are an unaccompanied minor, your Representative or Commissioner that has been appointed by the District Attorney for your care will submit the application for you.

How to pick up your travel documents

In order to pick up your travel documents

You can pick up your travel documents only in one of the following Regional Asylum Offices-Asylum Units:

    1. The Thessaloniki Regional Asylum Office
    2. The Attica Regional Asylum Office

Every time new travel documents are ready, announcements are posted.

You have to check the recent announcements in  Travel Documents that are Ready searching with your case number. The announcement that contains your case number will specify the exact time, date and location you have to pick up your document.

You have to go to the Regional Asylum Office (or Asylum Unit) at the time and date specified in the announcement.

You must come in person. to pick up your travel document. You can’t send someone else on your behalf.

You also have to wear a mask at the Regional Asylum Office (or Asylum Unit) when you go to pick up your travel documents.

When you pick up your travel document you have to have with you the following:

  • The receipt your received from the Passport Office for the submission of your documents.
  • Your Residence Permit (ADET) that must be valid.
  • If you don’t have a Residence Permit (ADET), you should have with you, your International Protection Applicant’s card with the stamp “Residence Permit is Pending.”

Download the above instructions in other languages:

How to renew your travel documents

In order to renew your travel document, you need to take the following 5 actions/steps:

   First, you apply to the Asylum Service by email.

   You send Solemn Declarations by post  or  via email to the Asylum Service.

   You receive an email reply from the Asylum Service with instructions on steps 4 and 5.

  You submit documents to the Passport Office of the Greek Police (or Offices for Aliens).

You pick up your renewed travel document from the Regional Asylum Office or Asylum Unit of the Asylum Service.

 

If you are the sole parent in your family or the other parent is outside of Greece or you are an unaccompanied minor, you must apply for renewal of travel documents to the Regional Asylum Office or Asylum Unit that corresponds to your place of residence. You will receive further instructions when you visit the Regional Asylum Service Office or the Asylum Unit.

You apply to the Asylum Service by email

  • In order to apply for your travel document you need to submit an application to the following email address: GAS.traveldoc@migration.gov.gr
  • You can find the application here. It is available in English and Greek.
  • For each member of your family you need to send a separate email with a separate application
  • In your email message, apart from the application, you also need to attach a recent digital photo of you, according to the specifications for Greek passport photos.
  • In the subject of the email you have to type: “Travel Doc Renewals,” as well as the number of the valid Residence Permit in your possession (e.g. “Travel Doc Renewals P123456789”).
  • If you change your place of residence or your contact details you need to immediately inform the Asylum Unit of International Protection Beneficiaries.

You send Solemn Declarations by post or email to the Asylum Service 

  • You can send the Solemn Declarations via post υπεύθυνες δηλώσεις στην ταχυδρομική διεύθυνση: Υπηρεσία Ασύλου – Υπουργείο Μετανάστευσης & Ασύλου, ΑΚΑ Δικαιούχων, Π.Κανελλοπούλου 2, ΤΚ 11527.
  • Alternatively, if you have taxisnet credentials you can issue a digital solemn declaration, using your personal Taxisnet credentials, available at the following link (https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses)

    You can send the solemn declaration with your application to the following  email : gas.traveldoc@migration.gov.gr

  • More specifically, the solemn declarations are:
  1. The Solemn Declaration A’ (or Annex A’)where you declare that you have not committed a serious crime or offense, as per the competent legal framework of Greek Law. If your child is over fifteen (15) years of age you need to submit the same Solemn Declaration for your child. In this case, both of the parents as well the child need to sign the Solemn Declaration. You can find the Solemn Declaration A’ here in Amharic, Arabic, English, Farsi, French, Pashto, Tigrinya and Urdu.
  2. You should send Solemn Declaration B’ (or Annex B’) only if you wish to renew the travel documents of your underage children. In this case you need to declare that you give your consent for the renewal of the travel documents of your children. Both parents need to submit this Solemn Declaration. You will find the Solemn Declaration B’ (or Annex B’) here in Amharic, Arabic, English, Farsi, French, Pashto, Tigrinya and Urdu.
  • These Solemn Declarations need to be signed. Afterwards the signatures need to be verified by the competent authorities, such as the Citizen Service Centers (KEP) and police stations.

There are other very important details that you need to know in order to submit the application and the solemn declarations. Read these detailed instructionsvery carefully.

You receive an email reply from the Asylum Service with instructions on steps 4 and 5 from the Asylum Service

  • Make sure you have given your correct email address in your application
  • After some time, you will receive a reply via email from the Asylum Service. The reply will be written in a language that you understand.
  • The email reply will contain information with regards to whether your travel documents are renewed or not (whether a decision has been issued and whether this decision is positive or negative) as well as further instructions.
  • If the decision is positive, the email reply will refer you to Passport Offices of the Greek Police (or Alien Offices) where you will have to submit additional documents.
  • More specifically, the email reply will mention the specific Passport Office (or office of Aliens) you need to go to and what you need to bring with you.
  • If the Asylum Service has decided not to renew your travel documents you will be informed in the email reply that you have to go to a Regional Asylum Office or an Asylum Unit in order to pick up this decision (which specifies that your renewal will not be further processed).

You submit documents to the Passport Office of the Greek Police (or Offices for Aliens). (ή Γραφείο Αλλοδαπών)

You need to have with you the following documents when you visit the Passport Office (or Office for Aliens):

  • A print out of the email you received from the Asylum Service
  • The file attached in the email that contains the decision on the renewal of your travel documents.
  • Your current travel document.
  • Your residence permit (ADET), that should be valid.
  • Two (2) recent Greek passport type photographs
  • Receipt of administrative fee payment for travel documents

You will receive a receipt from the Passport Offices for the documents you have submitted. You must not lose this receipt as you will need it in the last stage when you pick up your travel documents.

You pick up your renewed travel document from the Regional Asylum Office or Asylum Unit. 

  • You should pick up your renewed travel document from the Regional Asylum Office or Asylum Unit that is responsible for the geographical area you currently live in.
  • The email reply you received from the Asylum Service will specifically state the specific Regional Asylum Office (or Asylum Unit) from where you can pick up your renewed travel document.
  • View the contact information of the Regional Asylum Offices or Asylum Units.
  • In order to pick up your renewed travel document, you have to follow the announcements of Travel Documents that have been Renewed.
  • When renewed travel documents are ready, announcements are posted. In order to see if your travel document has been renewed you need to search in Travel Documents that have been Renewed using the number of your current travel document.
  • The announcement that contains the number of your current travel document mentions the day and time you can pick up your renewed travel documents.
  • You have to pick up your travel documents at the specific day and time mentioned in the announcement.
  • You have to come in person. You can’t send someone else on your behalf
  • You have to wear a mask when you visit the Regional Asylum Office to pick up your residence permit.

You have to have with you in the Regional Asylum Office or Asylum Unit the following documents in order to receive your travel document:

  • Your current travel document (TDV)
  • Your valid residence permit (ADET)
  • The receipt (Barcode) you received from the Passport Office for the documents you submitted

Download the above instructions in other languages:

Detailed instructions and documents for Steps 1 & 2 of TDV renewal process

Instructions for application and solemn declarations:

To see if your travel documents have been renewed:

Supporting Documents for Applications of Minors (under 18 yrs of age)

  • These applications refer to: unaccompanied minors, children of single-parent families or children of families where one of the two parents has custody of the children and is outside Greece
  •  ! Attention: These applications are submitted in person to Regional Asylum Offices or Asylum Units.

Important Announcements

COVID-19

R.A.O. of Thessaloniki: Urgent announcement regarding the travel documents' receipt

Θα θέλαμε να σας ενημερώσουμε ότι κατ’ εφαρμογή των μέτρων προστασίας της δημόσιας υγείας και αποτροπής της διασποράς covid-19, τα προγραμματισμένα ραντεβού για παράδοση ταξιδιωτικών εγγράφων του ΠΓΑ Θεσσαλονίκης δεν θα πραγματοποιηθούν από Δευτέρα 8/3/2021 μέχρι και Δευτέρα 15/3/2021. Θα υπάρξει νεότερη ανακοίνωση σχετικά με τον επαναπρογραμματισμό τους, μετά την άρση των υγειονομικών μέτρων.

Αρχείο

Important announcement for those that have submitted applications for travel documents in the Greek Asylum Service after June 1st 2020.

Από την 1/6/2020 αρμόδιες αρχές για αιτήσεις και δικαιολογητικά που σχετίζονται με τη χορήγηση ταξιδιωτικών εγγράφων είναι τα ΓραφείαΔιαβατηρίων της Ελληνικής Αστυνομίας και όχι η Υπηρεσία Ασύλου. Κατά συνέπεια, οι αιτήσεις για ταξιδιωτικά έγγραφα που κατατέθηκαν μετά από την 1/6/2020 στα γραφεία της Υπηρεσίας Ασύλου δεν είναι δυνατόν να εξεταστούν και να εκδοθεί απόφαση από

Residence Permits

Translations of Instruction for Renewal Applications: Travel Documents and Residence Permits

Οι οδηγίες για την αίτηση ανανέωσης ταξιδιωτικών εγγράφων είναι διαθέσιμες σε Ελληνικά, Τιγκρίνια, Αραβικά, Γαλλικά, Αμαρικά, Πάστο, Φαρσί και Αγγλικά  στη σελίδα των ταξιδιωτικών εγγράφων. Η αίτηση υποβάλλεται ηλεκτρονικά στην ηλεκτρονική διεύθυνση: GAS.traveldoc@migration.gov.gr Οι οδηγίες για την αίτηση ανανέωσης αδειών διαμονής είναι διαθέσιμες σε Αραβικά, Αγγλικά, Γαλλικά, Ελληνικά, Φαρσί και Τικρίνια στη σελίδα των αδειών

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Viber Community

 Viber Community for Issues of Migration and Asylum

The Ministry of Migration and asylum has created a Viber Community in order to provide accurate and timely information regarding issues of migration and asylum. Please click on the following link, or scan the QR code in order to connect: